​

This privacy policy applies to the website and facility of The Empathy Project and governs the privacy of its users who choose to use it. The following statement explains how we collect, use, protect, and manage the personal data we gather from you online, on location and while giving external classes or clinics.

​

Article 1: Information Collected

• We collect personal information when you register as a member of our community, when you contact us via email, when you participate in surveys or contests, or when you communicate with us in any other way. The information collected may include your name, email address, phone number, address, date of birth, health information relevant to personal training, payment information and other relevant contact details.

​

Article 2: Use of Information

• The information collected is used to manage your membership and to provide the following services:

1. P​ersonalised (personal) training services, tailored to your/the groups specific needs and goals.

2. Communicate with you about appointments, membership, scheduling and to provide you with other service-related matters.

3. Process payments for our services.

4. Ensure safety during training sessions by being aware of any relevant health conditions.

5. Improve our services and offerings based on your feedback and preferences.

 

Article 3: Security of Information

• We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard your data against loss, misuse, or unauthorized access.

• We do not share your personal information with third parties except in the following circumstances:

1. With your consent: We may share your information with third parties if you explicitly consent to such sharing.

2. Service providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors or scheduling platforms. These service providers are obligated to protect your information and are only allowed to use it for the purposes specified by us.

3. Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

 

Article 4: Sharing of Information

• We do not share your personal information with third parties unless necessary to provide you with requested services, to comply with legal obligations, or with your explicit consent.

​

Article 6: Photo and Video recordings

• During your presence in the gym/training facility, photos and video recordings of you may be taken for promotional purposes. At the start of the membership, you unequivocally give The Empathy project permission to use these photos and video recordings for the aforementioned purpose. 

 

Consent

• By using our website and providing your personal data to us, you consent to the terms of this privacy policy.

 

Changes to the Privacy Policy

• We reserve the right to modify this privacy policy at any time. Any changes will be published on this page.

 

Contact

• If you have any questions about our privacy policy or how we use your personal data, please contact us using the contact details on our website.

​